Privacy Policy

1. Who we are

This website, https://www.aopack.com, is run by AOPACK USA INC., 5845 Oakbrook Pkwy, Suite H, Norcross, GA 30093, USA (“AOPACK USA”, “we”, “us”). We lease and sell AOPACK box making machines to businesses in the United States and Canada.

2. What we collect

The quote form

Your name and work email and, if you choose to give them, your monthly box volume, your box sizes and whether you want to lease or buy. With each form we also record the date and time, your IP address, your browser type, the page it was sent from and — if you reached us from an ad or another website — which one (for example the campaign name, the keyword and the Google Ads click ID).

WhatsApp and email

If you write to us on WhatsApp or by email, we receive your phone number or email address, your name as shown there, and what you write. WhatsApp is operated by WhatsApp LLC under its own privacy policy.

Visit data

Like most websites, the servers that host this site log the IP address, browser type, page requested and time of each request. Our analytics tools (see section 4) also show us which pages are viewed and which buttons are clicked.

We do not ask for sensitive personal information on this site, and we do not take payment details here.

3. How we use it

• To answer your request, recommend a machine, prepare a lease or purchase quote and follow up on it.
• To see which pages and ads bring inquiries, so we can improve the site and our advertising.
• To keep the site and the form secure — for example, to block spam and repeated automated submissions.
• To meet our legal obligations.

We do not use your information to make automated decisions about you.

4. Cookies and similar technologies

Ad source memory

If you arrive from an ad or a tagged link, your browser keeps the campaign details (such as the campaign name and the Google Ads click ID) in its local storage for 90 days. They are sent to us only if you submit the quote form. This is how we know which ad an inquiry came from.

Google Analytics and Google Ads

We use Google Tag Manager to load Google Analytics and Google Ads measurement. These tools set cookies and collect data such as your IP address, device and browser details, the pages you view and the buttons you click, so that we can measure visits and the results of our ads. Google may also use this data to show our ads to people who have visited this site. These tools never receive your name, your email address or your box sizes — only the fact that a form was sent, whether it was for a lease or a purchase, and the volume range selected.

Your choices

You can block or delete cookies and local storage in your browser settings; the site keeps working. Google offers an opt-out add-on for Google Analytics and lets you manage ad personalization at My Ad Center. Browser “Do Not Track” signals are not handled in a standard way across the web, and this site does not respond to them.

5. Embedded content from other websites

• Video. The demo video is hosted on YouTube. Nothing is loaded from YouTube until you press play; after that, YouTube may set cookies and collect data as if you had visited youtube.com.
• Links. Links to WhatsApp and to the AOPACK global site, aopackmachine.com, take you to websites with their own privacy policies.

6. Who we share your data with

We do not sell your personal information, and we do not pass it to other companies for their own marketing. We share it only with:

• our affiliated companies, including the manufacturer of the machines, whose teams work with us on quotes, machine configuration and service;
• companies that provide services to us — website hosting, email, and Google for analytics and advertising measurement — which may use it only to provide those services;
• authorities, courts or professional advisers when the law requires it or when needed to protect our rights; and
• a successor company, if our business is sold or merged.

7. How long we retain your data

We keep inquiries and the correspondence that follows for as long as we need them to handle your request and maintain our business relationship with you, and after that only as long as the law or our records require. Ad source details stay in your browser for 90 days. You can ask us to delete your information at any time.

8. What rights you have over your data

You can ask us to tell you what personal information we hold about you and give you a copy, to correct it, to delete it, or to stop contacting you. Write to Anna@aopack.com. We reply within 30 days and may need to confirm your identity first. We will not treat you differently for making a request.

United States

Several states, including California, Colorado, Connecticut, Texas and Virginia, give their residents rights to access, correct, delete and receive a copy of their personal information, and to opt out of its sale or of targeted advertising. We accept these requests from residents of every state. We do not sell personal information; to opt out of advertising cookies, use the choices in section 4. If we decline a request, you may ask us to review that decision by replying to our answer.

Canada

If you are in Canada, you have the right to access and correct your personal information and to withdraw your consent, as provided by the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws. If our answer does not satisfy you, you may contact the Office of the Privacy Commissioner of Canada or your provincial privacy regulator.

9. Where your data is sent

AOPACK USA is based in the United States, and the machines are built in China. Your information may be stored and processed in the United States, in China and in other countries where our affiliated companies and service providers operate. Privacy laws in those countries may differ from the laws where you live, and authorities there may be able to access the information under local law. If you are in Canada, this means your information is processed outside Canada.

10. How we protect it

This site uses encrypted connections (HTTPS). Inquiries are kept in a password-protected system that only authorized staff can open. No website or email system is completely secure, so we cannot guarantee absolute security.

11. Children

This site is for businesses. It is not directed to children, and we do not knowingly collect information from anyone under 16.

12. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

13. Contact us

Questions or requests about your information: